Practice Policies

By appointment only. Please note that Dr. Furey/Sound Psychiatry, LLC does not maintain 24/7 access to telephone or electronic communication.

In a medical or psychiatric emergency, please call 911 or go directly to the nearest emergency room. Do not call, text message, or send electronic communication during an emergency situation.

Dr. Furey/Sound Psychiatry, LLC accepts Magellan Health Insurance for Yale Health Plan members, but is not accepting new Magellan patients at this time.

Dr. Furey/Sound Psychiatry, LLC does not accept other insurance plans directly and is considered an “out-of-network” or “non-PPO” provider. Some insurance companies may reimburse patients for a portion of out-of-network expenses. Patients should check with their insurance company directly about these benefits. Dr. Furey/Sound Psychiatry, LLC can provide patients with an invoice (“superbill”) containing the information needed to file for out-of-network benefits.

After the initial consultation period, Dr. Furey and the patient will decide whether to proceed with a course of treatment, thereby establishing a doctor-patient relationship. Psychotherapy appointments typically occur 1-2 times per week for the duration of treatment. Brief medication management appointments typically occur every two weeks initially and eventually space out to every 1-3 months as clinically indicated.

Payment may be made via cash, check, debit/credit cards, HSA (healthcare savings account) cards, or FSA (healthcare flexible spending account) cards. Patients may choose to authorize the storage of electronic payment information for convenience and payment of fees in accordance with practice policies and applicable law.

Patients with Magellan Behavioral Health insurance through the Yale Health Plan have no deductible or copays.

Out-of-network patients are required to pay the non-refundable initial consultation fee at the time of booking to reserve their appointment time. Thereafter, payment for follow-up appointments is due at the start of each visit and may be made using an authorized electronic payment method, cash, or check.

Patients must provide at least 48 hours’ notice when cancelling or rescheduling appointments to avoid a late cancellation fee. For example, an appointment scheduled for Thursday at 11:15 a.m. must be cancelled by the preceding Tuesday at 11:15 a.m.

The late cancellation fee is equal to the full session fee for out-of-network patients or as determined by Magellan Behavioral Health for Yale Health Plan members (the exact fee varies from $180–$280, depending on the type of session).

If a late cancellation fee is incurred, payment is due on the date of the missed appointment. Patients who have authorized electronic payment may have the fee charged to their authorized payment method. Alternatively, payment may be made by cash or check.

If an authorized electronic payment is declined, a $25 declined payment fee will apply, and any outstanding balance must be paid before a subsequent appointment is scheduled.

A no-show or late arrival fee equal to the full session fee outlined above will apply if a patient does not attend a scheduled appointment or arrives late beyond the following grace periods: five or more minutes late for a 20-minute appointment, or ten or more minutes late for a 45- or 90-minute appointment.

Requests to convert an in-person appointment to a virtual (e.g., Zoom) session for reasons other than patient (or minor child) illness will be treated as a no-show, and the no-show fee will apply.

To avoid a late cancellation or no-show fee, appointments must be cancelled with at least 48 hours’ notice; for example, an appointment scheduled for Thursday at 11:15 a.m. must be cancelled by the preceding Tuesday at 11:15 a.m.

Please request medication refills during appointment times, before running out. Medication refills requested and fulfilled outside of appointment times will be subjected to a $50 fee. Please do not use text messaging, e-mail, or patient portal communication to initiate discussion about medication refills or adjustments.

Telephone and electronic communication should be limited to non-sensitive and non-urgent issues, such as initial inquiries and scheduling. Dr. Furey does not communicate via text messaging. Patients agree that Dr. Furey/Sound Psychiatry, LLC has permission to exchange e-mail and patient portal communication. If patients choose to communicate patient identifiable information by e-mail, his/her/their privacy may be at risk. E-mail is not a secure form of communication and may not remain confidential. Dr. Furey/Sound Psychiatry, LLC is not responsible for the confidentiality of e-mail messages or other electronic messages that are lost.

Please note that there is a prorated fee based on a rate of $400/hour for all phone calls, e-mail/patient portal communication, medication prior authorizations, and reviewing and/or completing paperwork that occurs outside of appointment times and takes longer than 10 minutes.

Patients are under no obligation to continue treatment with Dr. Furey should they decide to terminate at any time. However, Dr. Furey should be notified of this decision to discuss appropriate next steps. Dr. Furey/Sound Psychiatry, LLC retains the right to discharge a patient from the practice at her discretion. If/when this occurs, Dr. Furey will communicate this directly and provide referral information for follow-up care as well as a bridge prescription, if applicable. Patients who do not maintain regular appointments or miss two appointments in a row without adequate notice are subject to discharge. They may be able to reestablish care at Dr. Furey’s discretion, but will be required to complete a new initial consultation appointment.

Pursuant to the No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy. You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure you have a copy or a picture of your good faith estimate.

For questions or more information about your right to a good faith estimate, visit www.cms.gov/nosurprises/.